Privacy Policy

Last updated: January 2024

Introduction

Flicker Device ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website flicker-device.com and use our pet care services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out a contact or booking form on our website
• Subscribe to our newsletter
• Request information about our services
• Communicate with us via email or other channels

This information may include:

• Name
• Email address
• Postal address
• Pet information (name, breed, age, health conditions)
• Service preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on those pages
• Referring website addresses

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and managing our pet care services
• Processing your booking requests and enquiries
• Communicating with you about appointments and service updates
• Improving our website and services
• Sending promotional communications (with your consent)
• Complying with legal obligations

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• Service providers who assist us in operating our business
• When required by law or to protect our rights
• In connection with a business transfer or acquisition
• With your explicit consent

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this privacy policy, unless a longer retention period is required by law. When your data is no longer needed, we will securely delete or anonymise it.

Your Rights

Under applicable data protection laws, you have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request restriction of processing
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us using the details provided below.

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about our use of cookies, please refer to our Cookies Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this privacy policy or our data practices, please contact us at:

Flicker Device
47 Greenfield Lane
Bristol, BS3 4QR
United Kingdom
Email: [email protected]